When landlord asks for reference to exact sentence of Privacy Guidelines that prevent you emailing full copy of tenant’s application as we did previously:

Full copy of Guidance Notes for Landlords can be read at following link: https://www.privacy.org.nz/assets/New-order/Your-rights/Rental-sector/09-11-2021-Privacy-Act-2020-Guidance-for-Landlords.pdf

Principle 5 is reference that the Office of the Privacy Commissioner has advised prevents onward transmission of full copy of tenant’s application – as this embeds copy of drivers licence or passports, amongst a vast amount of other personal information.

Landlord is welcome to our office to review if it is critical to their decision making.  But, they cannot remove from our office – as again, we have then lost control; but remain 100% liable.