From there, we do the work for you with minimal disruption to your tenant. Should it be your preference, we can notify your current managing agent of the transfer and arrange to collect all the relevant documentation. You don’t even need to make a call.
Once we have contacted the other agent, we are able to set-up your tenant in our system and, contact them to explain what is happening. We arrange redirection of rental payments and any invoices that may be managed on your behalf.
Once we have taken over, we complete an inspection of the property and, and provide you a detailed report outlining the current condition and highlighting any maintenance concerns. At this same time, we will complete an updated rental assessment of your property.
We will continue, thereafter, to offer on-going support, professional advice, and our highest level of personalised service to you.
We look forward to answering any questions that either of the attached documents may generate; and/or, providing any further information you may require.
We appreciate that deciding to change Property Managers can generate a myriad of enquiries and concerns. Please rest assured that you can be extremely confident of our service. Particularly, given the fact that despite 2009’s de-regulation of New Zealand’s property management industry, we remain a Licenced Agency operating a trust account which is audited every 3 months. Owner or Tenant, our client’s money is safe. All funds are transferred electronically, and you will similarly receive our quarterly inspections, digitally.