Regular inspections of your rental property allows us to check it’s being kept in a clean, tidy and damage
free condition.

What happens at the beginning of the tenancy?

We conduct a comprehensive inspection of your property when a tenant first moves in. We will carefully go over each area of the property including the lounge, kitchen, bathroom, bedrooms, front and back yards, and garage. We will make a detailed record of the condition and cleanliness of each area including digital photos, a brief description and details of any marks, scratches and dents.

How often will you inspect the property during the tenancy?

We prefer to inspect the property quarterly (every three months). This walk-through inspection consists of checking room-by-room that the tenant is keeping the property damage-free and reasonably clean and tidy. We will also note any maintenance issues and make recommendations to assist you in keeping the property in the best condition possible. We will send you a copy of the inspection report within 72 hours of its completion. If there are any immediate concerns, we will contact you the same day.

Many insurance policies require quarterly inspections as standard.

What about when the tenant vacates the property?

When the tenant lets us know they will be vacating, we send them detailed information outlining our expectations of how the property needs to be presented. We also immediately notify you for instructions to re-rent.

Once the tenant has fully vacated and is ready for the final inspection, we compare the property to the inspection report completed at the time the tenant moved into the property. We carefully check through the report item-by-item, ensuring it has been left in the same condition, taking into account reasonable wear and tear for the time they have been in the property. This is a legislative requirement. We also ensure the property is reasonably clean and tidy, and read the water meter, if applicable.