Originally from Taiwan, Tina moved to New Zealand in 2009 and has the added advantage of being bilingual, speaking both English and Mandarin.
With an eye for detail and a strong belief in efficiency and great customer service, she is passionate about prior planning and organisational skills – creating strong and lasting relationships with both landlords and tenants.
Whether you are making the decision to have your property professionally managed for the first time; or if you are a seasoned investor looking to move your portfolio from another company – Tina understands this process can be daunting for you. Having worked in customer-facing roles for most of her career, she thrives on working collaboratively with landlords to find solutions for their property management needs and requirements.
Being focused on growth Tina also enjoys helping landlords to make sure they are maximising their investments with a personalised approach. She doesn’t stand for rent arrears and quickly acts in her client’s best interest. She understands that in business, customer satisfaction and prompt communication are key and often under-appreciated qualities.
With continuous support and training, Tina is at the forefront of any industry changes that could affect your property, particularly when it relates to the seemingly endless requirements in law and the Residential Tenancies Act 1986.
Tina prides herself on being able to handle and solve any issues that comes up during the tenancy and is proud to be a member of the Goodwin team working alongside a fantastic group of talented and experienced individuals.
Organised and friendly, she always strives to exceed client expectations and deliver exceptional results. Tina understands that being a successful property manager doesn’t just mean understanding the science behind managing finance and properties, but also learning how to relate to everyone and deal with any situation that comes her way.